Frequently Asked Questions

Our books are designed for children aged 3 and above. The coloring pages are simplified from the original photos — capturing what matters while keeping the details manageable for young hands. Older children enjoy the challenge of the detail; younger ones enjoy recognizing familiar faces and memories.

Each page is a clean line-art illustration drawn from your submitted photos. We preserve the details that matter — faces, expressions, key elements from the scene — and simplify the rest so it's enjoyable to color. Background details from the original photo are included where they add to the scene.

The goal is a page that's recognizable and personal, not a generic illustration. Your child should look at it and know immediately — that's us.

We currently deliver within Cairo and Giza only. We're not able to fulfill orders outside these areas at this time.

The quality of your photos directly shapes the quality of your book. The best photos have:

• Good, natural lighting — no harsh shadows or very dark scenes
• Clear, visible faces — not too far from the camera
• A sharp focus — avoid blurry or motion-heavy shots
• A manageable number of people — the fewer faces, the more detail we can preserve per person

If you're unsure about a photo, include it anyway and we'll let you know during the preview stage.

Absolutely — family moments are what this is for. Photos with multiple people work well as long as everyone's face is clearly visible. Group shots where faces are small or partially obscured are harder to work with, so closer and clearer is always better.

Only the MemoSketch production team has access to your photos. For the full details, see our Terms & Conditions.

Yes — you can order multiple books in a single session, each personalized for a different child. Every book comes in its own gift-ready packaging, so they're ready to give individually.

Yes. During the order flow, simply enter the recipient's address as the delivery address. The book will arrive gift-ready — no extra wrapping needed on your end.

Payment is made upfront, online, when you place your order. Because each book is made specifically for your child — and production begins immediately — we require payment to confirm your order.

Your preview will be ready within 7 to 10 days of placing your order. Once you approve it, printing and delivery takes an additional 3 to 5 days.

The total from order to doorstep is typically 10 to 15 days, depending on how quickly you approve the preview. We'll keep you updated via WhatsApp throughout.

You can cancel within 24 hours of placing your order for a full refund. After that, production has already begun and we're not able to cancel or refund the order.

To cancel within the window, reach us at [email protected] with your order details.